Welcome to Dusrasathi.com (herein referred as DM).

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.Dusrasathi.com ("Website") /"WAP" (Wireless Application Protocol) / Mobile App "APP"

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE/WAP/APP. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE/WAP/APP IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website of DM WAP/APP or the DM (Divorcee Dusrasathi) DM WAP/APP Services. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to "You/User/DM member" shall mean the end user accessing the Website/WAP/APP of DM, its contents or using the DM Services offered. DM member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. DM "Services" means a collective reference to the Divorcee Dusrasathi service provided by Dusrasathi.

Scope

You understand and acknowledge that Divorcee Dusrasathi (DM) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. DM is a brand owned by Dusrasathi.Com Limited (MCL) which owns, retains and has complete rights in DM and the DM Website/ WAP /App/ DM Service. By registering in divorcee dusrasathi Website/WAP/APP, you hereby consent that you are willing to marry DM members who are divorced/widow/widower.

Divorcee Dusrasathi [DM] acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of DM's already registered users, for seeking prospective lawful matrimonial alliances for themselves. DM retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id.

The profiles in the database of DM are classified broadly on the basis of religion and community for the ease and convenience of its DM member. DM Members are provided with free/paid access for searching profiles from the database of DM, as per the partner preference set by you (on the Website/WAP/APP and you shortlist the profiles in which you are interested.

1. Eligibility

A) DM Membership and rights of admission is reserved solely for :

I. Indian Nationals & Citizens.

II. Persons of Indian Origin (PIO).

III. Non Resident Indians (NRI).

IV. Persons of Indian Descent or Indian Heritage

V. Persons who intend to marry persons of Indian Origin

VI. Divorced Men/Divorced Women

VII. Widow or Widower

VIII. Unmarried Men/Unmarried Women

B) Further in capacity as DM member you confirm that you are :

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

II. Legally competent to marry as per the law applicable to you (however you may register on our Website/WAP/App by stating "Awaiting Divorcee"), and

III. Not prohibited or prevented by any applicable law for time being in force.

C. In case you are a Registrant of the prospective bride/ bridegroom and has created profile in DM Website/WAP/App on behalf of them or is accessing the DM Website/App on behalf of them implies that you have taken their consent for their profile creation in DM and for accessing the DM Website/WAP/App.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information's to DM. You would appreciate that efficient and effective match making through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/Websites/WAPs/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. You further undertake that you or the registrant alone shall be responsible for any information provided to DM. In order to serve you better if DM requires additional details you agree to provide it. DM shall reproduce the registered member details on "as is as available" basis to other registered members, and DM members shall be solely liable for the information given by such DM member. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/WAP/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites/WAP /App as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/WAP/App. DM may also reproduce your profile information in other consortium of websites owned by MCL to provide better prospects to you.

B. If at any point of time We DM come to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, We / then DM shall have the full right to suspend or terminate (without any notice) your DM membership and forfeit any amount paid by you towards DM membership fee and refuse to provide DM service to you thereafter.

C. DM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the DM members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in DM Website/WAP/APP. We DM shall have full right to suspend or terminate (without any notice) such duplicate profile.

E. You acknowledge and confirm that your registration with DM and the usage of DM services is with the bonafide intention of marriage and not otherwise. DM Membership is restricted strictly to the registered DM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of DM and nor use the DM Service or DM members data for any commercial purpose, and We DM reserve our its right to initiate appropriate legal action for breach of these obligation.

3. Account Security

You are responsible for safeguarding the confidentiality of your DM login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, do not ask for password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account

4. Role and Responsibility of DM

A. DM reproduces your details once you register on our website / WAP/ App on "as is" and "as available" basis and also share your profile with other registered DM members within website(s) of MCL.

B. Our DM obligation is only to provide a DM interface to its registered members to search their prospect themselves without any assistance.

C. The profile search conducted by any DM member and the results thereof are automatically generated DM, and based on the partner preference set by you. In the event DM member changes their partner preference on the Website/App, then the automated system generated prospect results of the Website/WAP/APP may also undergo corresponding change.

D. DM does not prohibit any DM member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.

E. DM cannot guarantee or assume responsibility for any specific results from the use of the data available from the DM service or from the consortium of websites owned by MCL including community based websites.

F. DM shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.

G. DM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the DM servers

H. DM does not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

5. Role and Responsibility of DM Member

A. You shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.

B. To protect the broader interest of the registered DM member and increase the efficiency, DM members ensure to keep their username and password safe and confidential for using the DM services

C. Any information / data required by DM for using the DM services shall be provided by the DM Member, as and when so sought by DM

D. DM members are required to submit the Court Order for Divorce/marriage annulment along with their profile details.

E. You are requested to verify the credentials of the prospect exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. DM shall not be liable for short coming due to any misrepresentations made by any of its DM members.

F. DM Members are expected to verify the credentials of the prospect such as status of Divorce, Order for Divorce granted by the appropriate court(s), family status, educational qualifications, financial status, occupation, character, health status, etc.

G. To get better search results, DM Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and DM shall retain their right under clause 2 (b) of this terms and conditions.

H. DM members are expected to disclose their health records during profile enrolment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrolment shall be treated as violation of the terms and conditions and DM shall retain their right under clause 2 (b) of this terms and conditions

B. Any information / data required by us for using the DM services shall be provided by the DM Member, as and when so sought.

C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. We DM shall not be liable for short coming due to any misrepresentations made by any of its DM members.

D. To get better search results, DM Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and DM shall retain their right under clause 2 (b) of this terms and conditions.

E. DM members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and We DM shall retain their right under clause 2 (b) of this terms and conditions.

F. DM Members are expected to refrain from:

i. Entering into any financial transactions with prospects. DM Members shall not seek financial help or provide financial help from / to the other DM Members.

ii. Using abusive language when they communicate with the other DM Members

iii. being discriminative or using racial comments etc.

iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

v. Entering into physical relationship with any prospect before marriage.

vi. violating any law for the time being in force.

vii. From mentioning details of other matrimonial services while sending personalized messages

G. DM members are expected to visit URL https://www.dusrasathi.com/safedusrasathi/ for understanding the safety measures on partner search and awareness towards online safety.

H. DM Members are expected to be cautious of prospects who ask for favours / sexual favors, sexual favors money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

I. The DM members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free DM member, and in the event you have availed paid DM package, you can send personalized messages to prospects to show your expression of interest/replies. DM member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

J. You also agree that while accessing / using the Website/WAP App, you will be guided by the terms and conditions of the Website/WAP /App including but not limited to the use of feature of website/WAP App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

K. If the DM Member fails to inform DM, about any change in the particulars furnished by DM member to other DM member, then the DM membership may be suspended by DM at its sole discretion

L. DM Member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate us for removal/deletion of their profile.

M. DM Members agree to use secure devices, software and networks in a private place for accessing the DM services.

N. DM member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in DM Website/App.

O. DM Members agree to use secure devices, software and networks for accessing the DM services.

P. DM member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in DM Website/WAP/App. DM Members shall not probe, scan or test the vulnerabilities of the DM Website/WAP/App or any network connected to the Website/WAP/App nor breach the security measures instituted by DM.

Q. You shall also not make any payment / transfer any amount to account of any MCL employees. All payments shall be made only to DM account.

R. DM members are expected to approach MCL to resolve their complaints and grievances and shall not air their grievance/complaints in social media.

6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID : 
Contact No :
Address :

Dusrasathi.com

7. Medium of Communication to DM Members

A. DM member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from MCL or other portals owned by MCL or their alliance partners.

B. DM by its automatic system sends to its member (s), profile (s) of the prospect by way of images/ documents/ messages / links. DM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. DM Member further confirms that even if DM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from DM either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

C. You are also entitled to set up your communications frequency from DM, like only on weekends or fortnightly etc. You may also opt for not getting any call from DMby ticking the appropriate box in the Website/WAP/App, provided that, you agree to receive calls from Relationship Manager of Assisted Dusrasathi/ Elite Dusrasathi for contacting you as a shortlisted profile for their registered members.

8. Confidentiality

Any feedback you provide to us DM shall be deemed to be non-confidential. We DM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that

(i). your feedback does not contain confidential or proprietary information of yourself or third parties;

(ii). DM member is not under any obligation of confidentiality, express or implied, with respect to the feedback;

(iii). you are not entitled to any compensation or reimbursement of any kind from us DM for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy, which also governs your visit to DM and other websites owned by MCL, the personal information / data provided to us by you during the course of usage of DM will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website /WAP/App

You agree that, when you use third party services through Website/WAP/App, you hereby grant DM the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of DM/its payment gateway and/or such third party service providers.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing

The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website /WAP/App that -

A. belongs to another person and to which the User does not have any right

B. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

C. harm minors in any way;

D. infringes any patent, trademark, copyright or other proprietary rights;

E. violates any law for the time being in force;

F. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

G. Impersonate another person;

H. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

I. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

11. Disputes between Members

A. DM Members are solely responsible for the communications (through any medium) with prospect or vice versa. We DM expressly disclaim any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any DM members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between DM members either using website /WAP/App or otherwise.

B. DM has no obligation, to monitor any such disputes arising between the DM members, and We DM shall not be party to any such dispute/litigation etc.

C. We are DM is not a broker or the agent of any DM member, and DM does not partake in the exchange of any kind of discussion between the DM members and prospects or the results of their discussion.

12. Content Right

I. You agree that all content of DM belong to MCL excluding your or third party content including advertisement on the Website/WAP/App for which We have / We has requisite license/right in terms hereof to display the same on our Website/WAP/ App.

II. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/WAP App at the time of the creation of the DM profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by DM paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to DM, you hereby grant us DM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and Our / The DM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

III. While DM does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, DM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants, We DM may at our / its sole discretion put restriction on any DM member to other member's communications.

IV. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.

13. Third Party website

A). DM member understand and agree that We may allow third parties to put up advertisements on the DM application/Website and We do not control the contents of such third party advertisement on the DM application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B). The DM members agrees and understands that DM may also allow third parties to provide DM members services on the website/App like horoscope matching etc., and We may also collect the payment for such third party services to you, and DM in this regard, We can have revenue sharing arrangement with such third party, however in no event shall We are DM be liable to you for such third party services.

C). DM reserve the right to add/delete/alter/modify/suspend any or all the DM Services at any time as it may deem fit, without notice. The DM members are expected to see the change on the Website/WAP/ App

14. Limitation of liability

A. MCL / DM or its Office bearers shall under no circumstances be liable or responsible to the DM member or his/her authorized Representative or Registrant / Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/WAP/ App/Third Party Website/ DM services.

B. DM inform you that the exchange of profile(s) through or by us DM should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the DM member, from/ or by DM

C. Notwithstanding anything to the contrary contained herein, Our / DM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to DM, for any specific DM paid package, and no further

D.MCL / DM will not be liable in case of any wrong/improper match made due to unavailability of profiles from DM MCL's owned other websites.

E. MCL / DM or its office bearers shall under no circumstances be liable, if any, for the DM member entering into financial transaction with any other DM Member or any third party.

F. MCL / DM or its office bearers shall under no circumstances be liable, if any, for any DM members not responding/reciprocating when you approach them for matrimonial alliance.

15. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with us / DM. Further neither you nor MCL / DM agrees to class arbitration.

16. General

In case the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the DM services as per clause 2 (b) of these terms and conditions.

17. Notwithstanding anything contained herein, DM reserve the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on DM website/App (once such instance come to DM notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. DM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our DM website/App as a means of communication while sending messages to other DM members regarding their profile identity in other matrimonial websites.

18. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS. Similarly, you cannot access the already viewed DM member(s) contact information unless you renew your account within 30 days.

19. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry

20. In case of conflict between the terms and condition of Website/WAP App and terms and conditions of any other website including other websites of MCL, the terms and condition of DM Website/App shall prevail for the service provided through this Website/App.

21. Disclaimer

A. Your access to and use of the DM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE DM SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, DM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DM does not warrant that the Website/WAP/App, its servers, or e-mail sent from DM are free of viruses or other harmful components. We are DM wil not liable for any damages of any kind arising from the use of this DM Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. We do DM does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using DM services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, DM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by DM /MCL/payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by any CM Member/you or on your behalf;

iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from DM);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cybercrime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.

ix. DM shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website/App is at your sole risk.

E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the App.

22. Indemnity

By using our DM services you agree to defend, indemnify, and hold harmless MCL/DM , its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by us DM. This defence and indemnification obligation will survive in perpetuity.

23. Termination

DM in good faith reserve our right to terminate your DM membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you

I. seek physical / financial favors from our other registered members or

II. have provided incorrect information on our website/WAP/ App or

III. have committed any fraudulent/ unlawful/ illegal activities through the use of our website/WAP/ App or

IV. have violated this Terms and conditions or

V. have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another DM member on our website /WAP/App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,

B. If DM receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any. Unless otherwise provided in these Terms and Conditions, DM membership may be terminated by DM / you without assigning any reasons by serving 7 (seven)days written notice on the other, all amount paid till date by you to DM shall be forfeited.

C. Upon termination / suspension of DM membership, your right to use or access the DM Website/WAP/App of DM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the DM Services shall not relieve you of any obligations arising or accruing prior to such termination.

D. Upon termination / suspension of DM membership, your right to use or access the DM Website/App services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the DM Services shall not relieve you of any obligations arising or accruing prior to such termination.

24. Jurisdiction and Applicable Law

A. The registration of DM membership and all DM services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.

B. The DM Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submittingto the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.

25. Mode of Payment

A. Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid DM service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further DM service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

B. DM uses third party payment gateways for collection payment through credit/debit card or other payment instruments.

C. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs. 2,00,000/- [Rupees Two Lakh Only] and above from MCL.

26. Refund and Assignment

The payments made by any DM member to MCL by way of membership / renewal fee / auto renewal are treated as non-refundable.

DM member shall not assign or transfer your DM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and DM shall retain their right under clause 2 (b) of this terms and conditions.

Payment once made for DM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

27. Renewal

A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature. We would send an electronic mail to your id registered with us for your automatic renewal.

B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price.

C. The maximum tenure of any packages will be 12 (Twelve) month. Every DM packages post validity period (varies from package to package), shall be renewed.

D. If you do not want your paid membership to automatically renew, you must cancel your paid / automatic membership. In case you have to mail for cancellation, mail us

28. Additional terms and conditions applicable to Non- Resident Indian customers.

A. Jurisdiction

Jurisdiction and Applicable Law The laws of India shall be applicable.

B. Arbitration of Disputes.

The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 ( thirty ) days from the date of such dispute , then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996 as amended, by sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language

C. However, disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration

D. In case of Renewal, Customer is charged the current price that prevails and renewal is done only for 3 months duration irrespective of the past package.

E. Enforcement

Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.

29. Assisted Service Guarantee

Assisted Service Guarantee is applicable only for the users:

Who have availed the Assisted Service for the first time

Who have more than 100 matching profiles based on the partner preference set by them at the time of the Assisted Welcome Call

Who have not narrowed down the partner preference, once the Assisted service starts

30. Membership Packages

A.We have various premium membership packages called Gold, Diamond, Platinum, Till U Marry and Assisted.

B.You shall opt for any of our premium membership packages varying between three months to one year with differing price to access various premium features.

C.Each premium package has certain limitations on count of Phone number view except for Diamond and Platinum package (3 & 6 months). The Diamond and Platinum package (3 & 6 months) has unlimited phone number view but within the Fair Usage Policy limit. Viewing an accepted member's mobile number will not deduct the mobile number count (For applicable domains)

D.The members of Diamond and Platinum package (3 & 6 months) can receive Personalised Messages (PMs) from Free Members. Only if PP of Platinum member matches with the Personal Interest of the free member profile this will be allowed (For applicable domains).

E.The Fair Usage Policy (FUP) limit on Phone view count and Count on Personal message is as follows:

Fair Usage Metrics	Fair Usage Metrics Personal Message Count	Phone View Count
Day Zero Paid Limit	50	20
Daily Limit	100	30
Weekly Limit	150	50
Monthly Limit	500	100
Total Limit	4000	750

F.To know the complete details on various Membership package and its benefits, please visit 'Payment Options' page